Sir,
My complaint against India Today Book Club
My name: V.PANDU RANGANATH
MEMBER ID: ITBC08379816
BOOKING ORDER ID : 440011985 booked on 27/10 for a package for Rs. 5298/- where in the package was for one 10.0 megapixel camera, One DVD player, one Raybun sunglasses, a three nights and two days stay for five adults in a star hotel. after 15 days of my booking I called upon the customer care of India Today Book Club and on having conversation with india today book club executive @13.30 hrs. on 07/11 I was estonished to hear that the offer which was stated to me over telephone is being differed.
I was told by their executive on the date of booking (27/10) that a 10 megapixel camera raybun sunglasses DVD player (PHILIPS) and a 3 night and two days stay in star hotel for five adults, but on 07/11 when I talked to their executive I came to know that the earlier stated offer is being differed, and Iam not being given the DVD player and only two adults with five year old child is being extended the offer to stay in star hotel.
As such I gave several e-mails to the india today book club repeatedly to inform that I do not need the offer and requested them to cancel my order and arrange to refund me the full amount which their executive promised me today.
But till date I did not receive any communication till now. So I request you to help me to get back my money from India Today Book Club please.
Thanking you,
Yours faithfully,
V.PANDU RANGANATH
MEMBER ID: ITBC08379816
BOOKING ORDER ID : 440011985.
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