Hello sir my name is deepak kanojia i am a user of lenovo laptop from the last three years.one day i got the call to upgrade my system warrenty. some miss ekta give me the call. i bacome agree on that call. and i gave the cheque. and money is duducted form my account. she told me that i will get the paper within 3 days of my clearence of check. but now one month has been over still i could not get the paper. then i reached the office of rt out sourcing at d1/3 okhla and there i wait for 3 hours but no even a single person give me the responce. even they misbehave with me. some mr uttam came to me i gave him my check number and other detail of mine. but he never respoces me. even when i request the security to talk to mr vinit verma who is acting hod over there he not talked to me.and the responce was very bad. he is the men who told me that i will send u the gurantee card but no responce till now. i am sending the mail to you as well as to the customer care of lenovo service. so that they knew the the working of rt out sourcing. in future i will have no any connection with rt out sourcing and even not suggest any single person to buy the lenovo laptop. my frend usually ask to me. but one thing is there the service of the rt is very poor. and the tie up companies of lenovo are not efficent in work. take fruitful action otherwise i am going to consumer forum to loging my complaint. thanks in advance.
Product Information: lenovo Y500 series
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