I had purchased a LG 37" LCD TV from Amit Enterprises, Sarojini Nagar, Delhi.
When the sealed carton was opened the cover panel which is used to cover the slots for table stand was of 32" LCD and so was the remote, which is common to both the models.
The engineer asked us to approach the dealer. The dealer kept the 32" cover with him and assured us to deliver a new one from the company within two days.
After a week, on enquiry, the company asked us to contact the dealer. Since the last 1 1/2 months, we are shuttling between the dealer and the company but to no avail.
Forget the warranty service, the company and its dealers are not able to provide a complete product. That also in the high end segment where the TV cost us Rs 60, 000/-. I am left with no option but to take the company to the consumer court and ask them to take their TV back and refund my complete payment. I will like to deal with a more responsible company.
My request IDs are: N8CB2104973 and N8CB1304112. I had lodged more complaints also and written on the installation note also.
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