To The Regional Head
LG India ltd.bangalore
Dear Sir
This is to let you know that I had purchased a LG front loading washing machine from your dealer E Zone, jayanagar, Bangalore.and i definitely am having a bad experience with them.first they did not inform me about registering with LG for installing the machine after delivery.then a Mr. Raghu came in to instal.he sold me a stand and a cover for the machine which cost me Rs.1400 (Rs 1000 for the stand ans RS.400 f the cover) Couple of hours later Mr. Sameer from LG came in xpecting to do the installing.when i tld him about what had happened he gave me Mr. Surinders phone no. and subsequently mr. Shariffs no but neither of them offered to help stating that it was not their dept.
I am really wondering what kind of business your organization runs where there is no communication between you and your dealers...
It is sad that our country has so much of potential to work better and yet becoz of lack of comittment to work all of us are left frustrated...
lI hope this mail does not end up being just another mail which are all piled up i n the complaint forum with no response from your end...
Please do take some action so that we can al benefit from each other
thank you
madhabi
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