Dear Sir,
This is my first experience that my TV is out for 2 weeks now. Complained on toll free no 5 times. persons arived 2 times but complaint remain the same. My TV is not getting on. The TV is in Warranty period. I want it repaired at the earliest. What i had to do. when I contacted toll free no 18001809999 they had first issued me complain ID - S8C62004326 they said person will contact you in 24 hours. contacted after 2 days, on first visit just only hit on the TV. TV statred they said no complain.
second time i conctated toll free number to say that TV is not working they rejestered the complain on old ID number they again visited my home this time just soldered on some points on the board and when asked told that board had gone dry that is why it happened.
Know it is almost 2 week know and my TV is not working. Look like your company technician are just playying. since my last complain ID S8B70203901 its almost 2 days but no repponse.
looking forward to necessay action taken in this regard.
MY self P.Suresh, Sudheeram, Mezhuveli .p. o, pathanamthitta district, Kerala. My phone no 0468 2258210
Kindly make arrangement for repair immediately.
yours faithfully
Suresh
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