My Mobile model is LG3500, Original Sl. before service is 801CYEA0236380, after the service the new Sl. 802CYCUK0631214 with old external case
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From: [email protected]
To: [email protected]; [email protected]
Subject: Complaint form customer at pondicherry
Date: Fri, 19 Dec 21:47:51 0530
Dear Sir,
My Mobile model is LG3500, Original Sl. before service is 801CYEA0236380, after the service the new Sl. 802CYCUK0631214 with old external case.
I am a Reliance mobile user, I have purchased a new connection on 10.9.2008 with of the Reliance retailor, with short period I found that I am unable to switch on the set or switch of it. So I have given my set to your ACS at pondicherry (Digital Logistic) for service, they set the board has to be replaced so they asked me to give the zerox copy of the bill. I send my bill copy to them. Finaly they have given me a rectified set that does not contain my original Sl. and the outer case has been changed by them apport from this the display is not good the letter are partialy block and brown in colour. More over they took 16 days to complete this type of service. When I was in your ACS office every body coming their are scolding the service persone for his improper service. So why don't you take necessary action so that they can post a good technician for service
Expecting your reply pl.
regards
M.Chidambaram
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