DEAR SIR,
I PURCHASED A LG RD6600 MOBILE RSN RLGHS1026098852, MSN 806CYCOX0116652 FROM M/S AKSHITA GIFT AND GREETINGS 73, VIKAS BAZAR MATHURA (U.P.) ON DATED 27/4/09 OF RUPEES 4850.00.
I AM VERY SORRY TO CONVEY YOU THAT ON 3RD MAY THIS MOBILE SET AUTOMATICALLY SWITCHED OFF AND WAS NOT ON PROPER WORKING CONDITION I MEET YOUR AUTHORISED DEALER M/S AKSHITA GIFT AND GREETINGS THEY SEND ME TO YOUR COSTUMER CARE CENTRE M/S RK INFOCARE THEY CHECK MY MOBILE SET AND TELL ME YOUR MOBILE IS OK AND RETURN ON MY SERVICE SLIP NOT DOA/ BUT SET CAN BE REPAIRED ONLY .
I WANT TO DRAW YOUR KIND ATTENTION THAT WHEN I PURCHASED THE MOBILE ON 27/04/09 AFTER 3-4 DAYS THE MOBILE SET WAS NOT WORKING PROPERLY. WHEN I ASPECT REPAIR. I TELL YOUR COSTUMER CARE INCHARGE THAT PLEASE CHANGE THE SET BECAUSE I HAVE PURCHASED IT 3-4 DAYS BEFORE BUT HE STRAIGHT AWAY DECLINED MY REQUEST .THEN I AND MET YOUR DEALER AND TALKED WITH M/S RK INFOCARE AND HE INVITED ME TO MY MOBILE SET, I HAND OVER MY SET TO RK INFOCARE ON 04/05/09 AT 4.00 PM HE PROMISED ME TO GIVE MY SET ON PROPER WORKING CONDITION ON 05/05/09 AT 11.00 PM MY SON WENT TO SHOP AND COLLECT THE SET WHEN HE REACH AT HOME I CHECKED THE SET IT WAS IN SWITCHED OFF CONDITION AND WAS NOT IN PROPER WORKING CONDITION.
I REQUEST YOU TO KINDLY CHANGE MY MOBILE PHONE AND OBLIGED ME WITHIN 1-2 DAYS.
THANK YOU
RAJESH PAREEK
A31 SHRI RADHA PURUM MATHURA (U.P.)
MOBILE NUMBER- 09358686490
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