Sir,
I got my LG Washing machine (6.5 Kg Capacity) Dreemaz from your authorized service station (Beeta Services Geejgarh Vihar Jaipur) and got delivery today i.e. 23.03.09. The Serial number is 31122IL 012154 and invoice number is H26693/A/3951 dated 23.03.09. On put to it on operation, it was noticed that all switches are fixed in reverse directions and the water from the drum is drained out during running period and without operation of the drain switch. I have logged my complaint again to your service centre, who had informed that due to non-availability of correct switches the switches have been fixed switches in reverse direction. The same will be replaced in due course i.e. as and when switches are available. The service centre has already charged for two switches in their bills.
The state of affair is highly disgraceful and undesirable from a reputed company like yours.
You have put big banners that for attending complaints 211 system is being followed. I got delivey after repair on 8th day and that too with such a poor services as detailed above.
Kindly ensure that the defects are rectified today only.
Thanks & regards
Yours Sincerely
N R Bhandari
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