Inconsumercomplaints.com » Miscellaneous » Review / complaint: Living media - About free gifts | News #382704

Living media
About free gifts

On 12 Feb. 09, I received a call from India today Book club saying that my entry for India today book club is chosen as final entry to receive some prize money of 50000 Rs plus some free gift vouchers of about Rs. 14000 including some Air Travel package. (I was sending these entries for this lucky draw type prize from India today book club for sweepstakes of Rs. 2400000 from about last six months or so)

And to claim the free gift I have to pay only 400 Rs. (for what I don’t know?) and I was asked to pay it by Credit Card only. So I told my credit card no. and to enter my CVV no. I was transferred to some other automated system. After that I was given the booking ID no. 110002349 and I was told that I will receive this gift within 2 or 3 weeks.

But that day I received a message from my credit card bank that I have made a transaction of Rs. 2598 with Living Media. (I was told 400 Rs.By the person from india today book club)

After some days I received a message that my order 0GA090011597 for Rs. 2598 has been dispatched. I got it yesterday and it is a set of about 12 to 13 books (which I haven’t ordered at all).

On the invoice it is written that claim your free gifts by logging on to www.bookstoday.in/promos.htm.

When I am trying to claim my free gifts on this link it is giving me message that I have made incorrect entries.

When I called the customer care number on 26 Feb. 09, I was put on hold for about 8 min., but my call was not connected to any person to talk for assistance to claim the free gifts.

So please assist me in this matter.

Is it the way India Today Book Club is earning money by betraying the customers by telling them something else and sending something else that has not been ordered at all and asking for some small amount and deducting an amount much more greater than it from the credit card?


Company: Living media

Country: India

Category: Miscellaneous

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