Hi,
I have purchased eight CD set with free offer of one Reebok T-shirt and a bag from Adidas via my email id from India Today Book club. It was cash on delivery order. Here are details of the order.
Order ID is: MITBC-WEB-12096539.
Total order value is: Rs. 999
Opted to pay by Cash-On�Delivery.
I got my 8 CD pack on 26 March after paying Rs 999. But not received my free gifts yet. No body has been responding on book clubs contact no. 011-40502424 since then. I am asking india club book for my free gifts since monts. But they are not responding. Sending me same mail again and again. See here are the details mail conversation wiht them.
[email protected]
09665031159
&&&&&&&&&&&&&&&&&&&&&&&&&&--
Dear Member,
We apologize for the inconvenience caused to you in this regard.
With reference to your mail we would like to inform you that for your free gift you have to login at our site-(www.bookstoday.in/promos.htm) and enter the details needed from to claim your gift.
1-Unique no -- printed on your invoice.
2- E mail id --
We assure you to provide always best services.
For further query or assistance please feel free to mail us. Or call at our customer care-(011-40502424). 1800 – 1024242 (toll free)
Thanks & Regards,
India Today Book Club
&&&&&&&&&&&&&&&&&&&&&&&&&&--
From: [email protected] [mailto: [email protected]]
Sent: Sunday, April 26 6:35 PM
To: Feedback
Subject: RE: my free gifts
Dear,
Mr. MOHIT NAGPAL
Still I have not got my free gifts. How many days I should have to wait?
Rahul Kulkarni
Input Editor
Star news
Mumbai
09665031159
&-- Original Message &--
From: Feedback Club
To: [email protected]
Sent: Sat, 18 Apr 17:51:26 0530 (IST)
Subject: RE: my free gifts
Dear Member,
We apologize for the inconvenience caused to you in this regard.
We would request you to please provide us the full details including the gift you want to claim, so that we can try at our end on your behalf and inform you the same through mail.
We assure you to provide always best services.
For any further query or assistance please feel free to mail us or call at our customer care-(011-40502424).
Thanks & Regards,
India Today Book Club
&--Original Message&--
From: [email protected] [mailto: [email protected]]
Sent: Friday, April 17 5:35 PM
To: Feedback
Subject: RE: my free gifts
Dear,
Mr. MOHIT NAGPAL
Still I have not got my free gifts even after claiming on your web site. How many days I should have to wait?
Rahul Kulkarni
Input Editor
Star news
Mumbai
09665031159
&-- Original Message &--
From: Feedback Club
To: [email protected]
Sent: Fri, 27 Mar 13:51:11 0530 (IST)
Subject: RE: my free gifts
Dear Member,
We apologize for the inconvenience caused to you in this regard.
With reference to your mail we would like to inform you that for your free gift you have to login to our site-(www.bookstoday.in/promos.htm) and please put your
1-Unique no:-
2-E-Mail id:-
For further queries, please feel free to call us on our Helpline Number (011-40502424 or 1800 1024242 Toll free, 9:30 AM TO 6:30 PM, all 7 days)
We assure to provide you with best service always.
Thanks & Regards,
MOHIT NAGPAL
India Today Book Club
&--Original Message&--
From: [email protected] [mailto: [email protected]]
Sent: Friday, March 27 12:41 PM
To: Feedback
Subject: my free gifts
Hi,
I have purchased eight CD set with free offer of one Reebok T-shirt and a bag from Adidas via my email id. It was cash on delivery order. Here are details of the order.
Order ID is: MITBC-WEB-12096539.
Total order value is: Rs. 999
Opted to pay by Cash-On�Delivery.
I got my 8 CD pack on 26 March after paying Rs 999. But not received my free gifts. No body has been responding on your contact no. 011-40502424 since then. I want to know what the status of my free gift is. Why there is no such communication from your side regarding free gifts. As you have been from India Today group I believed on indiatodaybookclub. But service is not satisfactory.
[email protected]
09665031159
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