Hi,
I have taken 999/- sceme from one of representative of Aapko.
His name is Mr. Gupta mobile # 9987042021, he convinced me for this scheme of Airtel by saying that, you will be only charged for the call charges for next six months. And I have paid while purchasing the card Rs. 999/- to Airtel.
From the 1st bill, I am contacting the customer care of airtel and Mr. Gupta about the wrong charges in the bill. I was telling them, please rectify the bill as for 6 months there should not be monthly rental charges. But no proper action taken from them. I used the card up to December 02, 08 and after that, they have stop my outgoing calls. i.e. means the service of free rental for 6 months, i have not used.
Now I am asking them to rectify the bills and I am ready to pay call charges for months I have used.
Also as my service is stop in between, and I have paid Rs. 999/- for rental charges for 6 months in advance. so adjust my call charges total bill by 2 months not utilised service.
No one is accepting their mistake and just says, we will check and come back.
But no one come with satified answer.
See I am ready to pay my call charges but against proper bill.
Give me proper bill for only call charges and after adjusted unutilised service for 2 months which come to Rs. 199*2 =398/-
Now I have received one letter for payment of Rs. 1545/- which is wrong billing.
In letter they ask me to talk with given contact number for clarification.
I had detail talk with Mr. Virendra Singh Mobile # 997322569 on 16th January, 09.
He agreed with details and replied that, he will check and call back. But&- no feedback since that.
Please advice, what to do. I am ready to pay, but&- aganist correct bill.
Please give me the correct bill with adjustment.
Hoping for your reply at least. I am fed up with all this. I just wanted to come out of this.
please resolve my matter as early as possible.
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