I have a seriuos complain. In the month of July late i shifted to Mumbai from Pune I have given a request of address change in the month of September then in October. They have changed my new address (As cfmd by them but still i am not receving my statements on new address) in month of October for. Moreover they didnt tell me it will require upto 45 days (which i got to know on 5/12/08) to change it. So in last 3 statements they were charging late fees which is wrong. I wrote so many mails to them but they are not considering it.
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