To the abn amro bank supervisors or if any staff they had appointed to resolve customer problems.
"i had taken personal loan from your bank in february of rs. 4, 62, 000/-. the representative was mr.mayur (9979145045, 9375577706). till today i am accurate in repayment of my loan installments. last month due to some bank mistake my ecs was returned uncleared, so i had paid it in cash. but after paying that installment in cash, your bank had repeatly shown ecs in my bank account and twice you had taken the same installments. that mean instead of rs. 16476/- you had taken my rs. 32, 952/- in last month. because of that my other cheques bounced from my account with 'unsufficiant balance' remarks. in this situation i suffered a loat. i had visited to your branch and meet to several persons and request to refund my money. but nobudy heared my complaint. in end i was adwised to meet mr.vikdram kumar w. i requsted him and told him my problem. he was very angry man he told me that, as per our bank policy we cant refund you thae money. that amount will be credited to your account at the time of closing your account when you will pay all the next installments clearly, then only we will credit that amount to your a ccount. and you will have to pay as per the shedule given to you. if you will do any mistake then this amount will be counted as penalty. i told him that i am paying interest on this loan amount so you can't deduct my money like that. you can check my account. i need money so you please refund me my money or give me credit as next month installment. but mr. vikram became angry and abused me and told me that "all gujaratis are head less and they don't have brain. i am the muscleman of this bank, nobudy can force me to do any thing. and i don't want to refund you. i do what ever you want to do. and now if you will come here for the same question, you will be kicked out from here. you are the borrower and we are the lender. and borrower is allways under the lender." i tried to meet the branch manager but he also was not interested to meet regarding repayment metters. i asked to staff the manager's phone number, but nobudy given it to me. then i waited for this month. i was thinking my instllment is credited in abn bank so they will not ask for this month. but in this month also your bank had taken money from my account. so now tell me that what i will have to do? if you don't want to refund me with interest then tell me clearly, so i can take legal action against my problem.
hateing you,
l.mordiya"
nowhere customer care phone no. or email address is available for abn amro bank.
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