Dear Sir/madam
It may be true that " Ek idea aapki jindagi badal de". Your this slogn really changed my life rather attitude towards your poor service.
I have requested to deactivate my ring tone in last week. The same has been deactivated after second day and about 60 rupees has been dedcutcted from my account on 25/11 .I have launched complaint No. 1-289956532 on 26/11 to Idea customer care executive. He assured me to revoke the deduction within 48 hrs. Till date the same has not been done.
It may please be noted that I have not requested for any new ring tone, as he was said that you have requested for same. I have about five idea cards in my family, such incidence force me to quit these service from idea.
Hope you will look into the matter and revoke the deduction and the same into my account at the earliest.
-- Regards
9850435044
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