ABN AMRO Bank
Transactions failed but balance deducted

Let me first give the details so that the complaint can be processed.

1: Full name: Anoop G

2: A/C no: 1431962 (ABN AMRO)

3: Address: C-7/1, Shyam Vihar Phase 2, Najafgarh, New Delhi.

Contact no: 9811918218, 987323120.

4: e-mail ID: [email protected].

This is regarding two transactions which took place by I did not got any amount and balance vanished from my account.

First transaction was on 18th Oct from PNB atm at Najafgarh for Rs 1600. (Nearby 7:00PM)

Second transaction was on 20th Oct from SBI atm Najafgarh for Rs 2000. (Nearby 7:00PM)

In both the transactions the ATM machine showed error as "Transaction cancelled" but balance got deducted from account.

For that I launched a complaint also at customer care : 205414.

Now bank says that the transactions were successful and the balacne cant be reversed.

This is a checting done by bank.

Please do the need ful so that I may get justice.