Dear sir, i want to bring ur kind notice that after recharge sum of the rupees 498.00 (four hundred ninty eight) for GPRS MOBILE OFFICE service yet not activated on my fon after seven days. On the date of 13.09.2008 when i maked contact with custmer care for information about nonactivation they told to wait for two hours they are going to activate the same in between this time. Sorry to say they forgot what they had said. After two hours i make contact again to C C and request them to do the same. But this time also they repeat the same words. Next day i maked contact again but result was the same. I am requesting them daily for activation of MOBILE OFFICE on my fon. But result was same as usual. Even today i called 198 for launch my complain regarding this matter. Sir i am surprised when the refused for launch the complain but assured me that my service will be activate in between two hours. I am again very sorry to say the result was the same as earliar. The third time today humbly request the representive for forward my call to senior. This time they forwarded my call to Miss savitry. She again assured me for activation in two hours. But you cant belive that this time also result was same. Sir i cant understand why the authority of this treating me like this. Is this yours promissable service providing system?
Now i want to humbly request you please if you could not provide me the service the please my money back to my prepaid a/c. I dont need this type of such service. I hope i am right time in right place where i will get the true judgement.
Thanking you.
Faithfully yours
HIDAYAT ALI KHAN
0 comments