I wad having a ABN AMRO Credit Card no 5415 3823 0618 3526 in the year 2004. I have made regular payments of all the purchases that I have done on this card.
Reference to my card statement dated 5/11 the amount due as Rs 24720.50 .
I spoke to Miss Anjali on the customer care number for reversal of late payment charges of Rs 250 and as per instruction I deposited a Cheque of Rs 24440.40 (after deduction 250 service tax).
The charges were reversed but in the month of Jan but in the next statement the charges were not reversed and again they had levied late payment charges.
Instead of repeated follow up, from that day they are just adding up the amount.
I have given all the details to them on all occasions and had already requested to them to cancel the card and reverse the amount.
But their recovery agents call up regularly and use foul and threatening language.
Due to their this behavior I am really Mentally very upset. this is undue and unethical harrasement from the Bank side.
0 comments