My name is Tofiqu Mansuri. I have my saving account with ABN AMRO, Sakhar Bhawan, Nariman Point, Mumbai since 2005.
I had received a letter form the bank in the May for the residence proof to be submitted and I had submitted it on 24th May'08 and also go it aknowleged. The due date to sbumit was 26th May'08 .
On 2nd June evening I went to banks ATM to withdraw money from account as I need cash but to my surprise I got the reply 'Invalid Transaction'. So immediately I went to the branch for the help and there they checked and said that my account is closed verbally stating reason 'Supcious Trasactions' and told me that you will receive the the Payorder of balance amount by courier.
I requested them to reactive the account as there is some mistake and they also agreed but said that they can't do anything once the account is closed.
So I requested to give me the cash and not to courier the Payorder as the account was closed on that date. They inquired and found the payorder was not couriered but said that as the amount is above 20, 000/- we can't give cash and handed me the payorder. At that time I needed the cash and I was in a position like 'Samunder de pass ho kar bhi pyasa tha'. I had money but as payorder and to open another account and get the payoder credited takes minimum 4 days.
I had to borrowed the money, which was so humiliating I had not done it in my life.
Now I dont know what step should I take against the bank that this thing does not happen to any other account holder.
Please guide me.
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