Well I knw... matter has been sorted out but... this is the case with the financial institution and technicalitites can be buyable for Media and telecom... but not applicable for Banking Sector...
It took 8 hrs -10 hrs for the IT dept for solution... So u can very well understand the efficiency of IT department of Bank... upon whom millions of People rely...
Although the Cust. Care of ABN AmRO were not sure whether systems were working on Banks of ABN...
On esclation of issue... i spoke to Manager..over the phone and was instructed to take out cash from nearest ABM Amro Bank... deposting the Cheque
As per their suggestion I went to Bank... but i was refused... So u can understand... that Consumer are used on Trail...
It would have been more better... if Custmer care would have checked before giving any HOPE...
NB: The issue was not with server... because one of the Agent said... we have End month Closing..So Data Uploadation are being done...
So its mandate for the Financial Institution to Educate the Consumer abt the Time..either by call Or mail..
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