Abnamro-creditcard and loan
Undue late payment and overlimit charge on credit card and loan a/c

I have one cr.card no. 5415382629970933- since 04.07. this bank had no proper collection center in jaipur, and frequently changing the vanue, from ajmer rd, civil lines, then tonk road etc as i had told by the executives over phone.and always insisting upon not to pay on these centers.they always said the executive is coming and will collect the payments without cash payment charges collects the payments, but always charged the late payment fees and next time when ever again talked over phone they said it will be reversed in next statement but the never did so.

these incidences can verified from the recording as before starting the communications always saying this communication is recorded for quality purposes.

i tried to resolve the problem but the refused to revert the late fees and over limit charges because of this late payment, because of the mislead or improper collection system