I have taken ABN AMRO Bank credit card 5 years back which is free for first 1 year to try.
After 1 year, I called up customer care to close the card after clearing the dues. And they said they did!
But still I used get statements every month showing annual fee due payment.
And I used to call every 15 days to make sure that my card is closed.
First time, I was told that I need not worry and everything is fine.
Second time, I was asked to cut the card into two pieces and drop in the dropbox. I did!
and after that I did not get statements.
But after 1 year, real pain started, I am getting calls twice and thrice in a year asking me to pay some amount to REALLY close the card OTHERWISE my name will be in defaulters list.
These calls will strech for even 1 hour sometime because I had to tell them years old story.
And after listening to my story I hear only statement, Sir please pay just 50% of the due, we will close the card.
I have to idea what to do because I have no document as evidence against them.
Please help me.
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