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Rude auto-rickshaw drivers

Dear RTO officer, Goregaon East.

This is to bring to your notice the troubles that commuters face every morning from the entrance of Royal Palms in aarey colony. The auto-rickshaws here routinely refuse to take the passengers to short distances. Very often, they sneer and say that the RTO can't help. There's one rickshaw in particular- billa no.: 260867, with the auto registration number: 8614 who is very rude while dealing with passengers.

This needs immediate attention and help from the department. I hope that the needful will be done.

Also, addressing the readers of this site - can you please suggest me the ways to follow-up on this complaint.

Regards,

Samir Kuma