DEAR SIR,
PLEASE I HAVE PURCHASED 1 NOKIA 1650 (IMEI NO. 353513026924550) FROM THE MOBILE STORE, 95 SUBHASH CHOWK, M.G.ROAD, DEWAS PH.NO.07272-405841, VIDE THEIR BILL NO. MP/01460/00001/5921 DATED 27.06.2008.
IN THE SAID MOBILE THE SCREEN SAVER FUNCTION (WATCH) IS NOT WORKING PROPERLY. HENCE I CONTACTED TO YOUR ABOVE DEALER FOR REPLACEMENT, AS THE DEALER ASSURED THAT IF THERE IS ANY MANUFACTURING FAULT IN MOBILE THEY WILL REPLACE WITHIN 24 HOURS FROM THE DATE OF PURCHSE.
I CONTACTED ON 28.06.08 TO ABOVE SHOPKEEPER TO REPLACE THE MOBILE THAT TIME REFUSED TO DO SO AND ASK ME TO SEND THE SAME TO NOKIA SERVICE CENTRE AT DEWAS. SAME DAY I DEPOSITED THE HANDSET AN IT HAS BEEN SENT TO NOKIA SERVICE CENTRE AT DEWAS.
TILL TODAY I DIDINT RECEIVED MY HANDSET OR ANY MESSAGE, EITHER FROM YOUR SERVICE CENTRE OR FROM DEALER.
I REQUEST YOU TO PLEASE LOOK IN TO THIS MATTER AS THIS THE MATTER OF CUSTOMER FAITH IN NOKIA.
I HOPE YOU WILL DEFINATELY INTERVAIN IN THIS MATTER TO GET ME JUSTICE.
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