Sir,
With high degree of regret, I wish to inform you that The nokia care service centers are in a pathetic state to help out the needy ones.
my nokia 3600 which i bought in April has been giving huge amount of problems. I entrusted your services and quality and that is why i was reluctant to buy any other company's phone.i have spent around over Rs.10, 000/- upon my phone and its been giving a high amount of problems uptill now and its just been 1 months to its purchase.
I am not able to open my handset. I have all been taken to my nearest nokia customer care center for approximately 7-8 times for repair. they havent helped in any state.. have not replaced it.. and instead of proper working phone or replacement, what they have provided is just a highly degraded phone.
Even after spending so much of money, and entrusting your services, what i have received is just the pathetic state of your customer care service centers and a highly degraded phone... which i took with such excitement and desire entrusting nokia and i havent been able to use it upto its utility since i bought it. It remains with nokia care most of the times instead of being utilized by me.
Kindly provide the replacement of my mobile, Nokia 3600.charcoal with a new nokia 3600 with the other different colour, mehroon or provide a full value return for the same.
Please do the needful and oblige.
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