I had submitted my Nokia 5300 Xpressmisic bearing the IMEI No.355550014408830, Battery S.No.0670528462040 O236 H20491563. to the Nokia care centre at Malakpet Hyderabad-36. on 24th Dec'2007 for the repeated job. While giving the phone the Nokia care technical person told that it has to be send to Chennai office and it will take the period of 20 days for rectifying this problem. But When I checked through job sheet care on 02 Jan'2008 it was shown that the mobile phone Closed- Repaired. ASC Name Global Cell world.
I had enquired several times to the Malakpet Nokia care They asked to Contact the Punjagutta Nokia care office, because it had send to Punjagutta- Hyderabad only not to the Chennai head office (what was promised to me). Then I also contacted the Punjagutta Office several times they were not responding/attending my phone calls.
In this I deeply regret to you stating that I NEED COD NUMBER ONLY TO REPLACE THE PHONE WHERE I HAD PURCHASED.
Further I need take necessary action regarding to this issues. Kindly co-operate with me.
Note: The Mobile phone was purchased from THE MOBILE STORE
INVOICE NO.AP/01139/00001/3477 Dt:21.07.2007
First time for the repaire work done on 30.07.2007 (Malakpet-Hyd)
Second time it has send to the Head office Chennai to rectify the same problem (it tok 20 days)
Third time- Malakpet Hyd
Forth time- Dec 24th.
Thanking you and looking of Possitive result from your end.
Yours faithfully
RG Ram babu
HNo.16-10-227/3Race Course Road
Old Malakpet.
Hyderabad 500 036
9959952333
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