Dear Sir,
I bought Nokia 5610 Xpress music mobile set with IMEI no 358652012363301
set in feb. Suddenly in May, the slider key came out. and due to my busy schedule, i could not get it repaired. In July, the display started flickering and some alien lines appear on screen and I cant see anything. after few second or minute, it gets ok. I gave it to Nokia Care and they kept it for 15 days and returned it saying, its ok. Again the problem came in Nov and I again took the phone to nokia care. They charged me Rs 3400 claiming that there is liquid damage whereas I explained them that slider key and display cant get affected by that as I never took this phone in water but they didnt agree. As per them they changed display and I got the phone back after 1 week. After 3-4 days again the same display problem came. I again took the phone to Nokia care and they asked my the same amount again, On my explaining them the whole issue and my frustration, they took it as Repeat problem. Again I got it back after 7-8 days and they assured me its fine now. Again after 1 week, I am facing same problem. I have a very busy schedule and cant keep visiting nokia care centre and everytime i have to wait there for 45 minutes till physical check. I am very upset as nokia has been my priority for past 10 years now. Please help me out as I m badly frustrated. In the meantime I had to purchase another phone which again costed me 2500/-. I faced lot of money loss. Please please help me out.
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