To
The Senior Manager (Customer Care)
Dear Sir
Greetings from Vijay!
This is Vijay from Jaipur, Rajasthan (India). I had purchased a Nokia mobile phone instrument Model No. 6085 of Batch No. 35322814220271 on 23rd April. After three and half month later from date of purchasing, this instrument making various kinds of problems like Bluetooth is not working, some time speed is very low (hangs) and screen is blinking.
Now from few days low speed of keys (hangs) as well as screen blinking problem become a permanent error. Please suggest what should I do, if there is any provision to replace the instrument or any please convey me as soon as possible so our faith in Nokia remains undaunted.
The purchasing details as per following
Name of Customer : - VIJAY SINGH
Name of Shop :- Simran Telecom, Authorized Dealer of Nokia, Sector-3, Shop No. 11, Guradwara, Subji Mandi, Malviya Nagar, Jaipur-30 Rajasthan (India)
Bill No :- 5665
Modal No :- 6085, Batch No. :- 35322814220271
Date of Purchase :- 23/04
In anticipation of your prompt response,
Thanking you,
Yours faithfully,
Vijay Singh
20, Nandpuri-A, Near Manoharpura,
Jagatpura, Jaipur-302025, Rajasthan (India)
Mob. No 09414349512
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