Nokia 7210c
No responce in dealer&nokiacare

I was buy a 7210c mobile from 21/10. after 3 days the mobile get fault the radia not on. i will cntact that mobile store (manikandan mobile store pondy) they told this sowftware prablom you nokia care. that nokia care persontold this is mobile fault i will sent my ho it will take more then 15 days. now want free replacement please help me, they persons not response me.nokia care jbsheetno:334465550/091026/17