On 25th November I buyed a Nokia 5220 XpressMusic phone.
On the same day It came to my notice that the phone automatically shutdowns, it happens so frequently that I am not able to use the phone. Even while receiving calls it gets hang. On 27th I visited Nokia Care centre and complained about the problems faced. They upgraded the firmware from 4.00 to the latest 4.86 and said that "All your problems will be solved with this". But on the second day problems repeated. The gets hang in such a way that the battery needs to be removed and again connected. Even the music player library updation starts anytime.
It's a kind request to Consumer forum, Please take some action against Nokia. I am not the only affected consumer when I went to care cetre there were many customers having problem in same model.
Nokia should stop manufacturing the model as it is defective. I request nokia to please replace the mobile hone wtih another phone model.
I have faced many problems in week. Please refund the money or give another Phone of other model number.
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