My name is Vikrant Chaudhary. I have mailed u earlier also regarding my nokia handset model no. 7610. Which i have purchased on 12/05/06. I have taken the AMC for this handset whose contratc no. is 2300000599, from your chandigarh office. Repair coverage for this mobile is from 08/06/07 to 07/06/08.
On 13th Sep. 2007 i have submitted my handset to your green park ext. office for repairing. After a long time n makin a lot of requests to your customer care officers, your geen park ext. office and talking to your Manager Mr. Prakash Manen Shristav i got back my hand set on 27 Oct. 2007.
They were saying that the mother board of my handset has been changed and we will fix a new mother board in the handset but when i took the delivery of the handset i come to know that the mother board is not new it is old and they have fixed it in my mobile. After that they said that we have repaired your handset and now your AMC has been swapped.
But after reachin at my home i found that my mobile still not working properly. Its ringer, vibrator are not working properly and after 10 to 15 minutes the display is going to be blank means no display on the mobile. On 31 Oct. i have visited your green park ext. office but they refused to entertain my problem and said me to contact Mr. Prakash Manen regarding this, Who is Manager in your Noida Head ofice.
On contacting Mr. Prakash, he also said the same thing to me that we cant do anything now.
Now Please tell me what sholud i have to do now. I have mailed you before also n talk to your offciers also that i want my handset back unrepaired but nobody gives some concern to my problem and today i have no use of this mobile accept using it as a toy.
So i request you to please give me a solution regarding my problem or atleast say that you people cant do anything i have to manage it myself.
0 comments