I am submitting this complaints through my friend Mr. Rakesh Ogalapur's E Mail Id since i am not having my own E Mail Id, you may send the reply to my friend Mr. Rakesh Ogalapur's E Mail I/d i.e. [email protected]
Dear sir,
I have purchased a Nokia handset model no. 6233 on 07-05
for Rs.7200/- bill no. 829 on 07-05 at HUBLI, Karantataka State on 14-08 i found that the Handset is faulty. The number pad was not working. I gave the set for repair at Nokia care centre opp. Glass House, I.T. Park HUBLI. But they said that they cannot repair the handset and it has to be sent to Bangalore for repair and they sent that to Bangalore. They returned the repaired handsent to me on 30-08. But again on 31-08 the same problem repeted i.e. the number pad was not working. I gave the handset to Nokia Care HUBLI for repair on 04-09. They repaired it and delivered the handset to me on 05-09. But now the right side Camara click button is not working when i went to Nokia care HUBLI on 11-09 for repair, again they are saying that the handset has to be sent to Bangalore for repair. They have sent handset to Bangalore on 12-09. Job Sheet NO. 141434038/080912/29.
I have suffered mentally very much because of the faulty handset
given to me. Despite several repairs within four months from the date of purchase the handset is not working properly. I think there are lots of manufacturing defects in the handset. Therefore I kindly request you to deliver me another new handset to me in exchange faulty handset. Otherwise i may take legal course of action for recovery of money and compansation i sincerely hope you will solve my problem by delivering the new Handset in exchange of faulty handset at the earliest.
Thanking you
Your's faithfully
[ PRAKASH SHRINGERI ]
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