Dear Sir,
I noticed while visiting Pune, that my backlight illumination in my E71 handset was not working, after some search I located the aundh centre on 13th March, where afterlong wait I finally was informed that the set cannot be repaired with them and has to be sent to factory under warranty repairs, they said they cannot give me a replacement handset. enqire to-morrow, when I called themon 15th, I could hear two people talking in background, "Why you have not sent it to company? ", finally i was informed that set is being sent to-day, when i asked why was it not sent on 13th, they said it is their internal business, I explained to the lady that I had to go back to hyd, on 23rd, tpo please make sure that the set is returned to me by then, they said they canot promise anything it may take two weeks!!! In the meanwhile I am left tweedling my thumbs, am going to recommend NOKIA, to any one? guess what...
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