Dear Sir,
We are dissatified with the services rendered to us by M/s. Bright Point (authorised Service station of Nokia) to whom we have handed our Nokia E-90 before a month. Bright Point has replaced our handset with another swapped handset which we have refused to take since it was not in a proper condition. Bright Point have taken back the handset and have informed us to come on 5th March to get other handset we have visited and have seen that handset was not to our satisfaction but still they have forced us to accept the handset and have informed us that if we are not satisfied then we should visit Nokia.
We have acepted the piece on 5th March and after using the piece we came to know that piece was having same network problem for which we have submitted our original handset. We regret to say that we were getting used handset which was in a worst condition so again they are going to give us swapped handset. We shall accept the handset and will check whether it is in a working condition and to our satisfaction or else shall file a complaint in Consumer redresal forum.
Regards,
Amit Bhanushali
9820863456
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