We had bought a Nokia N72 handset on 14 May08. I used it only for 3 months and it started giving problems. Since then it is with Nokia for repairs. 5 times they have given back the same phone with same problems. When I call the Nokia care centre they say that replacement of handset can only be done if the centre Manager approves of it. The Centre Manager of Noida centre doesn't respond properly. Since last 5 months I am being harassed by again and again getting the same phone back with same problems still existing. Also they have replaced the new panel with an old scratchy panel and are not ready to replace the panel. I have spend good Rs. 7700.00 which have gone in a waste. I really am not getting proper service from a renowned company like Nokia. I have complete documentation of all this. Can I pls be helped...
Richa Gupta
9818021441
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