I have purchase Nokia N85 on 10/12/08 from mumbai at Rs.24500/ Imei no, 356376020546440.
I live in Guwahati and after coming back here my phone start disfunctioning. It switch off automatically. I went to nokia care and gave them for repairing. They return me back on same day and said that your instrument is OK now. But so many software preloaded with this instrument were missing and I complaint them regarding this than they told me that these cannot be loaded again. Somehow I took the deleivery and again after three days the same problem of auto switchoff occured. I went back to them and this time they told that this instrument have to be sent to factory and it will take 15/20 days time.
On 22nd January, they gave me the phone back but without the softwares and un repaired. I gave them back on 23rd. All three service job sheets copies are with me and so many mails I gave to their service centre in between time can be forwarded to you if require.
They say that they cant change the instrument and software you can download at your point.
Sir, why should I download the softwares? and the instrument suffered badly due to handling in transit and at their service centre got so many scratches. As my phone was new and I purchase it after seeing their promos showing so many features as various softwares pre loaded. Now every thing vanished due to their fault then why should I suffer?
Please help me out.
awaiting your early action regarding the matter.
sincerely yours,
Ajay Ghorawat
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