Dera Sir,
I bought the 6080 nOkia model on 31/03/07 from m/S Yash Music centre, Jamesons House, Anand. The model developed problems in February frequently hanging. I gave the set to the Nokia centre Anand, on 19/03/08 and the same day it was returned, informing the problem is fixed. Howvever the problem recurred the same night a I had to go on offical tour the next day, set was kept aside safeli in the cupboard. After Holy, I approached the service centre to day and within minutes I was told that the set has water damage problem and cannot be repaired! I wondered where from water came, while I never used it at all. Howvever I could not convince the care centre people who just kept quiet. I could not discuss with the guy who actually repairs, since he remains behind the curtain all the time (Nokia care centre policy?). it was puzzle that the same centre did not find any major problem three days before and suddenly found it was water damaged after three days! On the top of it they wanted me to sign that I am satisfied with their job work! one of the non technical person told me that it may be due to sweat!
if this is the fate of a senoir citizen who has spent his life time in research and creating awareness in the society about energy conservation and environmenmt protection, what would be the fate of uneducated rural folks at these centres?
Through this column i requets the forum to help me get justice.
With regards,
Dr S Mohana, No10, Ajanta Park, Nr Mangalpura, Anana- 388 001
0 comments