Fade up with the customer care
To
The Senior Manager (Customer Care)
Sir,
Re:- Replacement of Nokia N73 set Colour BLACK Batch no. 353641016614764
We are shocked to bring to your knowledge that we have recently purchased the above-noted set which is infested with certain technical problems. The Memory Card datas are vanishing automatically. Then after removing and reputting it, the datas come back. The phone also hangs. Since we have purchased the phone at a very dear price, we expect full value for our money and ask you to replace the set at the earliest.
Non co-operation from your customer care persons specially at:
EVEREST MOBICARE
1, CHANDNI CHOWK STREET, KOLKATA 700072
SHOP FACING GANEH CHANRA AVENUE.
Also ensure that such problems do not creep up in future and that our faith in Nokia remains undaunted.
In anticipation of your prompt response,
Thanking you,
Yours faithfully
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