Inconsumercomplaints.com » Miscellaneous » Review / complaint: NSE/NCFM - Non receipt of study materials of NCFM online exam | News #459693

NSE/NCFM
Non receipt of study materials of NCFM online exam

Dear Sir,

Me and my wife registered for the NCFM- Depository modules online examination on 28 th July wide NCFM id's Abhinanth K Chandran_00000705348 and Jeny Abhinanth_00000705349. We have took the exam date as Sept 26 at M G Road Kochi. Till date we didn't receive the study matrials for the exam. We have followed up this matter with NSE over phone and emails for the past one month they didn't gave a proper response. We have already paid Rs.1500/- each towards the registration fee and for the study materials. As part of the conditions abide by the NCFM online registration we have to appear for the exam in the stipulated time and if we fail the exam registration fee will not be refunded. In this scenario without getting the study materials we will definetly fail the examination and will end up loosing the registration fee, and the valuable one working day time. These are all because of the irresponsible behaviour of the NSE officials. I have attached below all the mail correpondence for this matter.

We don't want to loose our hard earned money and the time because of the irresponsibilities of the concerned official. So kindly look into this matter very seriously and make a suitable action so as to avoid these kind of situations for all the aspirants in future.

Thanking You,

Abhinanth K Chandran

9539003784

Note: mail correpondence

&&&- Forwarded message &&&-

From: abhinanth kchandran

Date: Sep 11 11:34 PM

Subject: Re: Fw: URGENT: Reg: Study Material_ NCFM id 00000705348_ Abhinanth K Chandran

To: [email protected]

Cc: Abhinanth K Chandran

Dear Team,

As per the mail from your chennai office I contacted the Transworld courier office. The lady who took the telephone asked me to give mine and my wife's ncm id. I passed the id, after a while she told me to contact nse HO since mine and my wife's registrations was not in their list. Then I contatcted nse office. The person who took the call asked me to give my ncfm id's. I passed the same and after a minute he said that my enrollment was registered on 04th April and my study material was sent on 06 April. I said him my complaint regarding the non receipt of the study materials and the response I got him from the courier office. He assured me that he will call me back with in one hour but till the time I didn't receive any call from your office.

Please note that although I made my NCFM registration by paying Rs.1500/- each (self and spouce) on 4th April I enrolled for the test only on 28th July. Then please explain how the study material was sent on 06th April? How can both of us apperaing for the exam on 26 th September with out getting the study materials. If we are not appearing the exam on date our registration money will lost and if we are appearing the exam without getting the study definetly we will fail the exam and lost our registration money and one day leave from the office.

I don't want loss all these things since I following up this matter in the past one month. I need a resolution grom the concerned otherwise I will escalate this matter to the superior

Expecting a reply from your side as early as possible

abhinanth k chandran

9539003784

On 9/11/09, NCFM Chennai wrote:

FYI

Regards

NCFM

&-- Forwarded by NCFM Chennai/Chennai/NSEIL on 09/11 02:23 PM &--

From: NCFM Chennai/Chennai/NSEIL

To: abhinanth kchandran

Date: 09/11 10:59 AM

Subject: Re: URGENT: Reg: Study Material_ NCFM id 00000705348_ Abhinanth K Chandran

&&&&&&&&&&&&&&&&&&&&&&&&&&--

Dear Sir,

We would like to inform that the study materials are not despatched from NSE Chennai it is despatched from HO NSE so please contact Transworld courier - 022-43406000 / 43406004 / 6007 or NSE Mumbai HO 022-26598100 - 14

Regards

NCFM

From: abhinanth kchandran

To: [email protected]

Cc: Abhinanth K Chandran

Date: 09/10 10:37 PM

Subject: URGENT: Reg: Study Material_ NCFM id 00000705348_ Abhinanth K Chandran

&&&&&&&&&&&&&&&&&&&&&&&&&&--

Dear Team,

Please provide a solution regarding the study material of mine and my spouce since our test date is 26th sept 09

NCFM ID's

Abhinanth K Chandran 00000705348 and Jeny Abhinanth 0000705349

thanks and regards

abhinanthk chandran

9539003784

&&&- Forwarded message &&&-

From: abhinanth kchandran

Date: Sep 9 11:10 PM

Subject: Re: Reg: Study Material_ NCFM id 00000705348_ Abhinanth K Chandran

To: NCFM

Cc: Abhinanth K Chandran

Dear Team,

I didn't get a reply from your side as of today. Kindly give me the status of our studymaterials.

Expecting your earlier response in this regard

abhinanth k chandran

9539003784

On 8/27/09, Abhinanth K Chandran wrote:

Dear Team,

Me and my wife (Jeny Abhinanth NCFM id 00000705349) had applied for the exam (NCFM- Depository Modules, September 26, M G Road Kochi) one month before and online payment done before that. In the mail you wrote that the study material will receive with in 5 to 6 days after the payment done but as of now we didn't receive the study materials. I contacted the below mentioned nos in your reply mail and they said that the study material not yet send also they provided another no 022 26598100 extn.3305.I also contacted there but didn't get any response.

I wish to know the status of the study materials of mine and my wife's.

Thanks and Regards

Abhinanth K Chandran

Branch Head, Kodakara

Dhanalakashmi Bank

T: 91 9287276618

91 (480) 2720235

M: 91 9539003784

e-mail: [email protected]

First Floor|K R Complex|Kodakara|Thrissur-680684

www.dhanbank.com

&-- Original Message &--

From: NCFM

To: abhinanth kchandran

Cc: [email protected]

Sent: Wednesday, August 26 4:15 PM

Subject: Re: Reg: Study Material_ NCFM id 00000705348_ Abhinanth K Chandran

Dear Sir/Madam

Kindly note that after making payment you will receive study material with in 5 to 7 working days by courier. IF you not received the study material with in a time than you are requested to contact Mr. Santosh of Transworld Courier on 022 – 43406000, 43406004, and 43406007for the study material. Kindly note that Mr. Santosh of EDP department from Transworld couriers will be getting in touch with you on.

Regards

NCFM Team

&&&&&&&&&&&&&&&&&&&&&&&&&-

NEW! : Check the daily schedule to find out your test confirmation status. Log on to website www.nseindia.comNCFM>>>Announcements> Daily Test Schedule. You can call our helplines at the following nos: (Monday to Friday only) Mumbai - Tel.: (022) 26598171-72/ 26598252 / 8216 Board Lines : 26598100-14 (Ext: 3079, 3080, 3074, 3075, 3059, 3060, 3069, 3070, 3023, 3035) Fax: (022) 26598393 e-mail: [email protected]; New Delhi - Tel.: (011) 23344313-27 Fax: (011) 23366658 ; e-mail: [email protected]; Kolkata - Tel.: (033) 24631802-1805, 24631809-1812 Fax: (033) 24631791/24631806; e-mail: [email protected]; Chennai - Tel.: (044) 28332500/01 Fax: (044) 28332511; e-mail: [email protected]; Hyderabad - Tel.: 040-23227084/5 Fax : 040-23227086 ; Ahmedabad - Tel.: (079) 26580212/3 Fax: (079) 26576123.

abhinanth kchandran

08/24 11:28 PM

To [email protected]

cc [email protected]

Subject Reg: Study Material_ NCFM id 00000705348_ Abhinanth K Chandran

Dear Team,

I have enrolled for the ncfm test, but I haven't received the study material yet. My enrollment details follows

NCFM Id: NCFM-00000705348

Module Name: NSDL-Depository Operations Module

Module Language: ENGLISH

Test Date : 26-Sep

Test time : 11:30-12:45

Test Center: Cochin-M G Road

Please confirm the despatch details

Thanks and regards

abhinanth k chandran

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message including attachment (s), if any, is believed to be free of

any virus and NSE is not responsible for any loss or damage arising

in any way from its use.

Disclaimer note on content of this message including enclosure (s) and

attachments (s): The contents of this e-mail are the privileged and

confidential material of National Stock Exchange of India Limited

(NSE). The information is solely intended for the individual/entity

it is addressed to. If you are not the intended recipient of this

message, please be aware that you are not authorized in any which

way whatsoever to read, forward, print, retain, copy or disseminate

this message or any part of it. If you have received this e-mail in

error, we would request you to please notify the sender immediately

by return e-mail and delete it from your computer. This e-mail

message including attachment (s), if any, is believed to be free of

any virus and NSE is not responsible for any loss or damage arising

in any way from its use.


Company: NSE/NCFM

Country: India

Category: Miscellaneous

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