Philips 29 inch flat T V
Service parts not available in philips service centre

Sir, WE purchased Philips 29 inch T.V from Mangalore. Now some problems have occured & we contacted your authorised Philips Service Centre, No.5 Shalom Shopping Complex, Fr. Mullers Road, Near Roshani Nilaya College, Valencia, Mangalore 2 (your authorized dealer). They removed P.C. B board for testing & promised us to return within a day. Now your authorized Serviceman is complaining that the spare parts are not available in Mangalore!

I am very much disappointed with them and with the Servicemen. They are stating that the spares have to be obtained either from Bangalore or Mumbai. Please let me know why you cannot supply spare parts to the Serviceman?

Please take immediate action in this matter and give me a response in this matter as soon as possible.

Yours sincerely,

FRANCIS D'SOUZA, Tel. (0824) 2224660.

cc: Consumer Items Court Office

Mangalore

D.K.