Dear sir,
My cell no. 99988 66800, before this fax i have already i done email you 3-4 time but after 22.01.08 cant get any reply from you.
My complain is that... as u said me i check my scheme and my balance on 22.01.08 evening, and after 17.01.08 i do first time my mobile switch on after yours mail, than i do switch off my balance is192.12 after all value added services de-active after meet your Bharati House Care officer after on 17.01.08 noon, my visitor number was 126.
so how coller tune service is active on my mobile.. you can see my account detail that how much i do call received or make call on this number, for this complain i did call your care on 22.01.08 evening for Rs. 30/- refund and he said i will get refund with in 72 hours but still i can get and today 07.02.08 on I make call you care canter than she said I have not any complain your about coller tune thereafter I have already call on 22.01.08 in evening about 19.00 hr, and how your care said now I cant get refund because I cant complain with in week so please tell me who is responsible for write complain.
Before this matter three time my balance reduce without any service active by me and use
1st = 17/-, 2nd = 17/- & 3rd = 18/- but first & third balance i get refund second times balance still i cant get thereafter i did may times call at your care center.
You can see my account detail and my using that after 25.12.07 how much i make or received call and if my coller tune is still active please de-active this and make sure me that can u refund my reduced balance Rs. 17/- and Rs. 30/-. My current balance is Rs 186.12
Thanking you
Hemant Soni
Contact No. 94263 66800
email: [email protected]
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