Dear Sir/Madam,
I am using airtel services since Dec-06 & having following no.s.
1) Airtel Broadband services (0120--4128402) since december 06
2) Airtel Mobile services (9971398223) since feburary 07
3) Airtel Mobile services (9717028833) since feburary 07
4) Airtel Mobile services (9810599985) since July-07
for any of the above, my payments are on time.
As i have converted 9810599985 no. from prepaid to postpaid in last month, the first bill generated is 1126Rs & the due date is 24th
Sep.08 & the credit limit is 1000Rs.,
I request several times to increase my credit limit to airtel, as the days progress my unbilled amount is already crosses the credit limit,
day by day i got several calls/sms from airtel.
The airtel customer care people are also misbehaving with this user, (Like why you r using this no? who are you? on 9th september, &
this call was from Gurgaon call centre as recieved call says).
The story wan not end yet,
From the day 9th sep08, I m getting so many calls from airtel, so I call customer care & talked with Saiyad, then Mr. Manu, Mr.
Sushil, Mr. Saran on 17th Sep08 & Deepak on 18th Sep08 & Om Bahadur & Mr. Jaspreet Singh on 19th Sep08,
I requested all of them that the outgoing/incoming call of mob. no. 9810599985 should not be barred till 24th sep08, as the due date is
24th sep08, Mr. Deepak has confirmed me that, your services will not be barred till 24th sep08.
On his word, I am feeling very comfortable with Airtel, but today Outgoing calls of my mobile no. 9810599985 has been barred.
I request him also to start my services as I think, I am valuable customer for Airtel.
Although, In your first bill there were BIG mistake in calculation (approx. 200Rs), that has been corrected, but still I am haveing very
much pain from airtel.
Kindly look into the matter deeply/urgently & so that our relationship will improve.
Waiting for your prompt/positive response.
Best Regards
Pradeep Kumar Sharma
Project Manager
Rockwell Automation India Pvt. Ltd.
Mob. no. 9971398223
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