I empathize with Airtel that there was a fire in their office. But how can they explain, SMSes being received 2.5 hrs. after they were sent, charges being levied for in-coming calls or for calls not connected to the other side & most of all broken connectivity. Even today, call connectivity is either deficient or dead.
How does Airtel intend to compensate its subscribers for lost connectivity, loss of business, having to pay PCOs & the like, the inconvenience & the IRRITATION of carrying an instrument that does not have its lifeline??
Please revert.
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