Dear Sir,
This is in reference to the Airtel Internet connection I had applied on 22nd July 09 for my residence through the authorized Airtel Sales agent (Bharathi Airtel Ltd. Guindy). I had selected Rs 598/= rental plan for Internet connection and paid Rs1000/= to Suresh, Michel (9500662560, 9500662559). Internet Connection has not been provided to me till now and the sales agent does not respond to my call neither does his supervisor.
Moreover, I was promised that the connection would be activated within 48 hrs which took more than 10 days for the same.
Even though I had complaint to Airtel customer care and also enquiry section (9840725071), I didn't find any improvement to get internet connection.
Can I get internet connection immediately? Otherwise, I need Money What I paid Rs 1000/= for Internet connection.
I hope you do the needful steps for me as quick as possible.
Please accept my complaint and reply to me.
Yours truly,
M.Muhamed Riyaz
(9944044360)
The contact details of the sales agent are as follows:
Mr. Suresh & Mr. Michel,
Supervisor
Bharathi Airtel Ltd.
Madivinkarai, Guindy
Chennai
M:9500662560, 9500662559
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