Dear Sir/Madam,
It is to bring to your notice that, I was using Airtel number - 9740980841 for more than a year. In the month of October I had requested to put my number under safe custody, as this was Karnataka Number & I had to shift to Coimbatore for some time.
I had requested to release the number from safe custody on 11th of Jan 09 that time I was told that the number had already been released on 9th of Jan 09. I had used this number till 20th of Jan 09, all of a sudden on 21st my mobile screen shows the message "SIM INACTIVE".
Since then I might have called more than 50 times to their customer care and have visited their outlet also for getting back the number but all in vain.
No one is giving any positive response every time they have different excuses for me & once they find themselves trapped, they cut the phone.
Finally I was told that my number has been permanently disconnected. How can they do so without consumer's concern?
I am a software professional can't bear to change my number at this point in time, I want to retain that number.
Please help me out
Thanks & Regards,
Sushant
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