Dear Sir/Madam,
1. I, Amaresh Gunjan, am an old customer. I had an airtel broadband connection Number 45518736. The connection was installed and activated in
May/Jun 08 at the address of 126 - GOODWILL Apartments, Sect - 13, Rohini, New Delhi - 85.
2. Being an Army Officer, I was provided with a Govt telephone (MTNL) in Aug 08 and Hence I surrendered my airtel connection. After about 7/8 months, on 14 Apr 09, I got a call that a case of 'Cheating and Fraudulement' had been filed against me at the Tis Hazari Court, New Delhi by Airtel Company, for not paying an amount of Rs 1686/-. The details of the case are :
File No 7723; Camber No - 515; Rajat Dixit (9873886470), Tees Hazari Court.
3. I was shocked by the these allegations against a serving Army Officer in the Ministry of Defence, Govt of India. I was particularly surprised by the immature handling of the issue by your representatives. On checking back through your representative I was informed thta: Sir, do not take tension, everything is clear and thre was a mistake'. I need to clarify somethings and also need some clarifications :
- Firstly, when I surrendered the tele connection, obviously I had paid all the outstanding dues to the best of my knowlwdge. Assuming, for a moment that a particular bill had been left out, then why I was not reminded through my mobile or my reference contact or through my email id, all these details were available wiyh you. If you could inform me through the same contact that a case has been filed, why could you not inform me earlier of the outstanding payment, if any.
- Secondly, the charges that you have levelled are very very serious which besides dnting my reputation may cause harm to my carreer prospects. Do you think that the appraoch you have taken is the right way to deal with.
- Who is going to account for all the pain, agony and mental tension going through me and my family members.
4. Considering the above complaint, may i request the concerned officials to please look into the matter and give me a quick response. Pl do justice to your famed reputation.
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