For the past 2 months, I having facing many issues with Airtel.
When I joined EMC, I gave my personal credit card for Auto-Debit. After a few months my bank replaced my credit card and I started paying for bills via online at Airtel website as Airtel did not have my updated credit card details.
Recently, I gave Reddy (Airtel rep) a photocopy of my American Express credit card and filled Auto Debit form again. I do not know how it happened, but Airtel charged 36000 on my personal credit card. Can you please find out from where did they get this credit card number?
Another query regarding my bill, I had an outstanding bill of Rs.40000. I paid Rs. 15000 online from Airtel Website. Now my outstanding was Rs. 25000. But Airtel charged my Rs. 36000. Please get in touch with Airtel and get an explanation on why did they charge Rs. 11000 more.
After the extra charge Airtel was reducing the money every bill and the last bill mentioned -8500/-. April-09 bill shows Rs1500/- charge and there is not acknowledgement of Rs8500/- which Airtel owed me.
Airtel Number : 9611103387
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