This is to bring into your notice that i (Ms. priyanka Nandwani) is a customer of airtel and is using 9971092664 as my airtel contact number on 30/05/09 Mr. Manish came to me to collect the payment and I gave the cheque of Rs. 2500/- and he settle the bill for Rs. 5000/- As you can see the attachment with the receipt number 1680792, then he called in the evening and said that If we give cash the number will be activated on 4 hrs and he came and took the cash rs. 2500/- and i mk stop pay on my chq as i ws told
by collector manish said that when he will give the cheque back in a day or two as we cannot give two receipts for the same number in a day. then he will give the receipt for the cash. Then after two days of tracing him he said as ur ac is settel on 5000 rs so that that we need to deposit 2450/- more and our number will be activated we did that also and he gave us the receipt for 2450/- you can see that it is attached with the mail. I have paid the whole amount and my number is not active till now . after wasting my 25 days to track my pay when asked from manish he said that as airtel has not given my salary i have kept your amount with me. He did not even give me the cheque back and give me receipt of the 2500/- cash that he took I warn you that my number should be activated within 24 hrs. or i will go to the consume court. If Anyone does not pay Airtel's bill they do not mind barring the phone and now you guys don't want to activate my number. I warn you again that I have the receipts with me that you have got 4950 as the whole some on which my account was settled and your guy agreed to activate my number and I will go the consumer court i am not reverted my Monday.
-- and after all this discussion i spoke to nodal officer gulshan around may be 3 times in day ..i explaind him dat i m tracking my pay from 25 ays ndalsomanish used abusive lang with me nd my family ..i aske help 4rm my areas SHO also but accoring to them airtel is not responsible for anything..nt for delaying my pays nd nt for abusive lang used by airtel collector manish en i aproched applette officer 2ndlevelof c ser ..they also sd same thing ..dat we cant do anything ..
now ..my question to airtel
if airtel is not responsible on their executives behalf then who is responsible ..
nw i m completly frustate wid airtel.nd their services ..if u guys can do anything dat is great ..if not plz reply asap... coz i hv all records of airtel careness wid me nd my pays
Thank you
your's Sincerely
Priyanka Nandwani
(9555971211)
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