Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - SUBJECT: WORST SERVICE OF AIRTEL & HARASSMENT TO CUSTOMERS | News #68948

Airtel
SUBJECT: WORST SERVICE OF AIRTEL & HARASSMENT TO CUSTOMERS

SUBJECT: WORST SERVICE OF AIRTEL & HARASSMENT TO CUSTOMERS

Dear Sir,

With reference to Airtel Mobile (#9871134333) I would like to inform you that,

1. Myself Pravat Kumar Jena, have fully paid the Airtel Bill for Mobile #9871134333, Upto November.

2. After that I had talked with your customer care executive to disconnect the Airtel number 9871134333 immediately.

3. Again on 26 Dec at10:18:44 I had sent mail requesting to disconnect the above number.

4. But in 3rd March I received the following mail, in which Customer Services Executice, Benedict Gomes has mentioned that “We have checked our records and found that you had words with our executive regarding disconnection”

5. Again I replied on 12 Jan 23:04:58 IST that I have no pending Bill and I had already requested to disconnect my phone.

6. But to my utter surprisement I again received mail from you that

“the services on your Airtel number have been disconnected from our side with effect from 26 February. Further, current outstanding amount left on your Airtel mobile number is Rs. 630.62/- and due date for the same was 25 February. We request you to clear the outstanding amount.

7. More surprisingly, My wife received threatening calls from Phone No.011-64140628 (a phone Number from Tis hazari Court, Delhi) and she was told to contact Advocate Kaviram Tyagi Mob No.09899932631.As I contacted Adv Tyagi, he also threatened me to pay the outstanding Rs.585.00 by tomorrow, otherwise "I will see you"

In this regard I would like to remind you that I had already informed in December to the Customer care Executive as well as through E-mail to discontinue my above number. But instead of disconnecting in December you disconnected in February and you have levied undue charges to me till February.

8. Although I have sent mails on 14th May and 16 th May and then after reminder not to harass me, but almost after three weeks, no action has been taken from AIETEL.

In this connection I request you to send me an " NIL (ZERO) OUTSTANDING BALANCE STATEMENT " as on today immediately otherwise I shall not only publish all the above matter in all theleading news papers of India regarding harassment to customers but also shall be compelled to take the shelter of Honorable Consumer Court for

i) Deficiency in Service

ii) Levying undue charges on customers (Inconsistent amount Rs. 437.08/Rs.630.62/Rs.585.00)

iii) Harassment to Customers

iv) Threatening by advocate to self and wife

v) Mental Tension

vi) Mental Agony and

vii) pray for suitable Compensation with Cost of the Case.

An early and suitable reply as well as "Zero balance Statement" is solicited please.

With Regards

PRAVAT KUMAR JENA

E-MAIL: C/O: U K JENA

E-mail: [email protected]

[email protected],

[email protected]

MOB:09868858485


Company: Airtel

Country: India

Category: Miscellaneous

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