Respected sir,
I am suffering from unused balanced didution of my cell no 9818726779 from last 4 month .i several time compliant in customer care but they did not d activate net from my cell on 25 july my phone balance is 134 rs & on 26 july morning only 8 rs in my cell on 27 eve there is 1.84 rs and on 28 morning there is -3.86 paisa in my cell. I Regular contact with customer care on 27 eve they told me that ur money will be reembrese on 29 july eve 6 pm but on 28 july i received a call on airtel that my rs not rembrese to me i again call cm care at 6.30 they give another no which is 12118 i talk to punit on this no he says that we used the net but on 25 & 26 there is no body at home & how can it possible that without any person net will used but they refuse to give me the detail on net using & regulary ssys that we used a net says talk to customer care but i am really very tried to call in customer care last month no action will be taken and he refused to pay the amount
Kindly Return my amount sum of rs 150.After all of this the deducted amount on my cell but there is no amount in my cell and the account show in minus.how can i used a any service from airtel because there is no amount in my cell but they deducted the amount
Kindly Help me to sort out the problem.
Rahul
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