Dear Sir,
For over 45 days i have been facing problems with airtel network in prabhadevi area Mumbai, for same i have mande serveral complaints to them over phone for which i have sms, but caller center people are taking advantage of fire at lower parel and making us fools. When the problem started they said your device is faulty which needs to be replaced which i got from blackberry as it was a 3 week old handset, still when the problems did not get over i contacted then again then they told me to get a new sim, that also i did, but noting changed.
when i saw noting was being done by the lower staff i started sending emails to higher authority, Appellate officer, nodal officef and bb. support, these people also have been just lying low on same matter and just do not want to act on same.
I dont understand how a company like this is able to run there business when we have TRAI over them.
regards
rahul
Airtel cell # 9867717514
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